Remote Support Service - List of Manufacturers, Suppliers, Companies and Products

Remote Support Service Product List

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Cloud-based remote support service

Cloud-based remote support service

We provide remote support cloud services that support large enterprises behind the scenes!

We provide highly usable remote support in Japan through our partnership with RSUPPORT in South Korea. Our lineup includes the remote support service "RemoteCall," which allows remote control of PCs in distant locations while sharing screens over the internet, and "RemoteView," which enables remote control of your PC from anywhere. 【Lineup】 ■RemoteCall PC Support ■RemoteCall Mobile Support ■RemoteCall On-Site Support ■RemoteView Remote Desktop Tool ■RemoteMeeting Web Conference *For more details, please download the PDF or feel free to contact us.

  • IoT

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Remote support service "biz-us Cloud"

Remote support service "biz-us Cloud"

We will quickly resolve various IT device troubles remotely.

"biz-us Cloud" is a remote support service that resolves IT equipment troubles. For consultations and issues, specialized support staff respond via phone or by sharing screens for remote operation. They analyze the condition and usage of IT equipment and compile reports to be distributed monthly. Additionally, support staff visit customers directly to handle repairs of IT equipment and address network issues, implementing appropriate measures. 【Features】 ■ Quickly resolve sudden IT equipment troubles remotely ■ Prevent IT equipment troubles in advance through "visualization" with reports ■ When recovery is difficult, support staff will visit the site *For more details, please download the PDF or feel free to contact us.

  • Customer Support

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